Effective Date: 14/07/2026
Last Updated: 14/07/2026
Privacy Policy
At Hart Developments, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website, contact us or use our services.
By using our website, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect and process the following information:
- Your name
- Email address
- Telephone number
- Postal address
- Company name (where applicable)
- Details submitted through contact forms
- Information relating to enquiries or quotations
- Website usage data, including IP address, browser type and pages visited
- Cookies and similar technologies
How We Use Your Information
We use your information to:
- Respond to enquiries and requests
- Provide quotations and our services
- Arrange appointments and maintenance visits
- Process invoices and payments
- Improve our website and customer experience
- Meet our legal and regulatory obligations
- Send service updates and communications
- Send marketing communications where you have consented
Legal Basis for Processing
We process your personal information under one or more of the following lawful bases:
- Your consent
- Performance of a contract
- Compliance with legal obligations
- Legitimate business interests
Sharing Your Information
We do not sell your personal information.
We may share your information with:
- Employees and contractors who require it to deliver our services
- Trusted suppliers and subcontractors
- IT service providers
- Professional advisers
- Payment providers
- Government authorities where required by law
All third parties are required to keep your information secure and only process it on our instructions.
Data Security
We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure.
Although we work hard to protect your data, no method of transmission over the internet is completely secure.
Data Retention
We only retain personal information for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting and regulatory requirements.
When information is no longer required, it is securely deleted or destroyed.
Your Rights
Under UK data protection law, you have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your personal information
- Restrict processing
- Object to processing
- Request data portability where applicable
- Withdraw consent at any time where processing is based on consent
To exercise any of these rights, please contact us using the details below.
Cookies
Our website may use cookies to improve your browsing experience and analyse website traffic.
Cookies help us:
- Understand how visitors use our website
- Improve website performance
- Remember user preferences
You can control or disable cookies through your browser settings.
Third-Party Websites
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites and encourage you to read their privacy policies.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legislation or our business practices.
The latest version will always be available on this page.
Contact Us
If you have any questions about this Privacy Policy or how we process your personal information, please contact us:
Hart Developments
Email: hello@hartdevelopments.co.uk
Telephone: 01325775242
Complaints
If you are unhappy with how we have handled your personal information, please contact us first so we can try to resolve the issue.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
Website: https://ico.org.uk/
Telephone: 0303 123 1113